This classic best-selling text continues to provide the most comprehensive and leading-edge discussion of information technology and system issues that are transforming the business world today. This text defines the MIS course by integrating coverage of essential new technologies, their applications, and their impact on managerial decisions. It helps students to thoroughly understand how today the most widely deployed enterprise applications work, offer value, and present both the opportunities and challenges for successful implementation.

The book also provides in-depth treatment of wireless communication which is revolutionizing the way we deliver products and communicate with customers and suppliers.
It gives insight into the crucial performance management and decision support issues that are driving significant new technology investments and shows how companies are using these systems to improve performance and decision making.
Undergraduate and postgraduate students of management will find this text vital to their professional success regardless of their major area or concentration.

Table of Contents

Part I: Organizations, Management and the Networked Enterprise

Chapter 1: Managing the Digital Firm

Chapter 2: Information Systems in the Enterprise

Chapter 3: Information Systems: Organizations, Management, and Strategy

Chapter 4: The Digital Firm: Electronic Business and Electronic Commerce

Chapter 5: Ethical and Social Issues in the Digital Firm

Part I Project: Analyzing Business Processes for an Enterprise System

Part II: Information Technology Infrastructure

Chapter 6: IT Infrastructure and Platforms

Chapter 7: Managing Data Resources

Chapter 8: Telecommunications, Networks and the Internet

Chapter 9: The Wireless Revolution

Chapter 10: Informations Systems Security and Control

Part II Project: Creating a New Internet Business

Part III: Organizational and Management Support Systems for the Digital Firm

Chapter 11: Enterprise Applications and Business Process Integration

Chapter 12: Managing Knowledge in the Digital Firm

Chapter 13: Enhancing Decision Making in the Digital Firm

Part III Project: Designing an Enterprise Information Portal

Part IV: Building and Managing Information Systems

Chapter 14: Redesigning the Organization with Information Systems

Chapter 15: Understanding the Business Value of Systems and Managing Change

Chapter 16: Managing Global Systems

Part IV Project: Redesigning Business Processes for Healthlite Yogurt Company