This text takes a balanced approach to Organizational Behavior by blending theory, practice and research, including classic and contemporary concepts and integrating skills coverage. Each chapter is framed by 2 cases.

Table of Contents 

I. INTRODUCTION TO ORGANIZATIONAL BEHAVIOR.
1. The Field of Organizational Behavior.

II. BASIC HUMAN PROCESSES.
2. Perception and Learning: Understanding and Adapting.
3. Individual Differences: Personality and Abilities.
4. Emotions and Stress on the Job.

III. THE INDIVIDUAL IN THE ORGANIZATION.
5. Work-Related Attitudes: Feelings About Jobs, Organizations, and People.
6. Motivation in Organizations.
7. Career Dynamics.

IV. GROUP DYNAMICS.
8. Group Dynamics and Work Teams.
9. Communication in Organizations.
10. Decision Making in Organizations.
11. Interpersonal Behavior: Working with and Against Others.

V. INFLUENCING OTHERS.
12. Influence, Power, and Politics in Organizations.
13. Leadership in Organizations.
14. Organizational Culture, Creativity, and Innovation.

VI. ORGANIZATIONAL PROCESSES.
15. Organizational Structure, Design, and Technology.
16. Managing Organizational Change: Strategic Planning and Organizational Development.

Appendix: Theory and Research: Tools for Learning About Behavior in Organizations.