Short, inexpensive, and thorough! Sounds like the perfect textbook. ESSENTIALS OF SKILLED HELPING: MANAGING PROBLEMS, DEVELOPING OPPORTUNITIES shows you how to both address conflicts and create opportunities at the same time. And because it's packed with case studies and written in a simple style, this helping textbook is easy to use as well as informative. Plus, it's loaded with study tools to help you make sure that you've absorbed all the valuable material that you'll need for your career as a helper.