Bateman and Snell’s Management: Leading & Collaborating in a Competitive World is a text with a fully modernized functional approach. This text is maintaining the four traditional functions of planning, organizing, leading, and controlling, while modernizing and re-visioning the concepts as delivering strategic value, building a dynamic organization, mobilizing people, and learning and changing.

Bateman/Snell’ results-oriented approach is a unique hallmark of this textbook. In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation and new to this eighth edition, service. These five performance dimensions, when done well, deliver value to the customer and competitive advantage to you and your organization. Throughout the text Bateman & Snell remind students of these five dimensions and their impact on the “bottom line” with marginal icons contributing to the leadership and collaboration theme, which is the key to successful management. People working with one another, rather than against, is essential to competitive advantage.

Table of Contents

Bateman-Snell (007338142X) Contents in Brief
Part 1 Foundations of Management
Chapter 1 Managing
Appendix A The Evolution of Management
Chapter 2 The External Environment and Organizational Culture
Chapter 3 Managerial Decision Making
Part 2 Planning: Delivering Strategic Value
Chapter 4 Planning and Strategic Management
Chapter 5 Ethics and Corporate Responsibility
Appendix B The Caux Round Table Principles of Ethics
Appendix C Managing in Our Natural Environment
Chapter 6 International Management
Chapter 7 Entrepreneurship
Appendix D Information for Entrepreneurs
Part 3 Organizing: Building a Dynamic Organization
Chapter 8 Organization Structure
Chapter 9 Organizational Agility
Chapter 10 Human Resources Management
Chapter 11 Managing the Diverse Workforce
Part 4 Leading: Mobilizing People
Chapter 12 Leadership
Chapter 13 Motivating for Performance
Chapter 14 Teamwork
Chapter 15 Communicating
Part 5 Controlling: Learning and Changing
Chapter 16 Managerial Control
Chapter 17 Managing Technology and Innovation
Appendix E Operations Management in the New Economy
Chapter 18 Creating and Managing Change
Glossary
Notes
Photo Credits
Name Index 
Subject Index