Effective Business Writing: Strategies, Suggestions and Examples (Revised)

From persuasive memos to complaint letters, sales letters to executive summaries -- this exceedingly useful guide helps the business worker write clearly and in an appropriate format, style and tone. Numerous examples show how to overcome writer's block, organize messages for maximum impact, achieve an easy-to-read style, find an efficient writing system and much more."An excellent reference book. . . .The author keeps abreast of new trends and techniques and includes them in her book."--Rick P. Disney, Senior Auditor, Time-Warner

"The best book on business writing I've ever encountered."--Steve Robbins, Harvard Business School

"Practical and thoughtful...Varied and incisive...A handy reference-well organized and to the point." "--A.L.A. Booklist"