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The Six Sigma Way Team Fieldbook An Implementation Guide for Process Improvement Teams

by [Pande, Peter S., Neuman, Robert P., Cavanagh, Roland R.]

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Description

This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma--measuring performance, improving quality and saving millions in the process.

The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma "Black Belts" and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level--just 3.4 defects per million; and much more.

* Includes dozens of data-gathering forms and Six Sigma tools and worksheets
* Describes key improvement methods in a concise "how-to" format with checklists and tips

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Product Details

  • McGraw Hill Brand
  • Jan 4, 2002 Pub Date:
  • 9780071373142 ISBN-13:
  • 0071373144 ISBN-10:
  • 403.0 pages Paperback
  • English Language
  • 9.1 in * 1.15 in * 7.2 in Dimensions:
  • 1 lb Weight: