The Consumer Citizen

Citizens are asked to buy, and asked to consider to buy, goods of all sizes and all prices, nearly all of the time. Appeals to political decision-making are less common. In The Consumer Citizen, Ethan Porter investigates how the techniques of everyday consumer experiences can shape political
behavior. Drawing on more than a dozen original studies, he shows that the casual conflation of consumer and political decisions has profound implications for how Americans think about politics. Indeed, Porter explains that consumer habits can affect citizens' attitudes about their government, their
taxes, their politicians, and even whether they purchase government-sponsored health insurance. The consumer citizen approaches government as if it were just an ordinary firm. Of course, government is not an ordinary firm---far from it---and the disjunction between what government is, and the
consumer apparatus that citizens bring to bear on their evaluations of it, offers insight into several long-unanswered questions in political behavior and public opinion. How do many Americans make sense of the political world? The Consumer Citizen offers a novel answer: By relying on the habits and
tools that they learn as consumers.

"Americans spend far more time thinking about what to buy, and what not to buy, than they do about politics. Political leaders often make political claims while using consumer terminology. And political decisions resemble consumer decisions in surprising ways. Together, these forces help give rise to the consumer-citizen: A person who depends on tools and techniques familiar from consumer life to make sense of politics. Understanding citizens as consumer-citizens has implications for a broad array of topics related to public opinion and political behaviour. More than a dozen new experiments make clear that appealing to the consumer-citizen as consumer-citizen can increase trust in government, improve attitudes toward taxes, and enhance political knowledge. Indeed, such appeals can even cause people to sign up for government-sponsored health insurance. However, the consumer-citizen may also prefer candidates whose policies would explicitly undercut their own self-interest. Two concepts from consumer psychology, consumer fairness and operational transparency, are especially useful for understanding the consumer citizen. Although the rise of the consumer-citizen may trouble democratic theorists, the lessons of the consumer-citizen can be applied to a new approach to civic education, with the aim of enriching democracy and public life"--

"This path-breaking book shows that forms of thinking acquired in one personal or social domain may heavily influence thinking in others. It integrates literature from political science, economics, history, and elsewhere to theorize and show the importance of consumer thinking to politics and
culture, primarily in the US but also overseas. It provides a novel and compelling approach to studying political attitudes and behaviors -- and one that will surely guide the next generation of research." -- James N. Druckman, Northwestern University

"A fascinating exploration of the influence of consumerism in politics that offers provocative insights into the surprising psychological interdependence of people's roles as citizens and consumers, with disturbing implications for people's ability to separate one from the other." -- Michael Norton,
Harvard Business School

"In an academically rigorous and delightfully relevant way, Ethan Porter argues that our lives as consumers and our lives as citizens have converged. As a result, he shows that the rules that help us navigate the supermarket are often applied to the far choppier waters of the political world. While
some may see this as a cause for celebration and others for deep concern, its recognition should spark long overdue consideration about the nature of our multiple roles in society, and that way we seek and find meaning across them." -- Cait Lamberton, The Wharton School