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Applied Conversation Analysis: Intervention and Change in Institutional Talk (2011)

Applied Conversation Analysis: Intervention and Change in Institutional Talk (2011)

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Much of everyday work is done through talk between practitioner and client. Conversation Analysis is the close inspection of people's use of language in interaction. The work reported in this collection shows how CA can be used to identify, and improve, communicative practices at work.

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Pub dateOct 4, 2011
ISBN-100230229964
ISBN-139780230229969
LanguageEnglish
Last updated 2026-04-25 09:00
$114.64
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