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Managing for Quality and Performance Excellence

by Managing for Quality and Performance Excellence

$333.48

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Description

Evans' MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 12th EDITION, presents the latest developments in the field as students examine fundamental principles, historical underpinnings of total quality, and quantitative methods and applications, all with a strong focus on Six Sigma and the Malcolm Baldrige framework for performance excellence. Using numerous examples and illustrations of quality management approaches in real organizations, review and discussion questions, cases and experiential projects, it provides a comprehensive foundation for understanding quality management.

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Product Details

  • Cengage Learning Brand
  • Mar 1, 2024 Pub Date:
  • 9780357984789 ISBN-13:
  • 0357984781 ISBN-10:
  • English Language
  • 9.9 in * 1.2 in * 8 in Dimensions:
  • 3 lb Weight: