Skip to content
Home/ Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications
Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications

Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications

No customer reviews yet ISBN 9780367230197

First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).

About the author

Product details

Pub dateNov 23, 2020
ISBN-100367230194
ISBN-139780367230197
LanguageEnglish
Last updated 2026-03-31 03:54
$88.65
In stock soon — order now to reserve your copy
Delivery by Monday, September 14, 2026
Qty
Sign in to Add to Saved list
Free delivery on orders over $35.
15-day returns. Any reason.
Secure checkout. We never store card details.