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Smart Questions: The Essential Strategy for Successful Managers

by Smart Questions: The Essential Strategy for Successful Managers

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Description

Whether you manage one person or hundreds, asking the right question at the right time is one of the most valuable skills you can have. It's what distinguishes a good manager from a great one. This definitive guide shows you how to ask for the most from your staff--and get it!

- Enhance "people productivity" through motivation
- Turn your question into positive action
- Ask the right question of the right person, at the right time
- Conduct a hiring interview, the Smart Questions way
- Reduce mistakes and overcome objections
- Solve problems and gain control over volatile situations

"Dorothy Leads has contributed enormously to the practice of good management. This is a book you should read."--Nancy Austin, coauthor of A Passion for Excellence

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Product Details

  • Penguin Publishing Group Brand
  • Nov 1, 2000 Pub Date:
  • 9780425176597 ISBN-13:
  • 0425176592 ISBN-10:
  • English Language
  • 8 in * 0.84 in * 5.12 in Dimensions:
  • 1 lb Weight: