Business Systems Engineering: Managing Breakthrough Changes for Productivity and Profit

Describes how top corporations worldwide have already successfully implemented the combination of benchmarking and business process reengineering to promote continuous improvement. Detailed guidelines are given for transforming organizations into streamlined models of business efficiency that are more productive, dynamic and capable of adapting to the ever-changing global business environment. Includes numerous success stories such as Compaq, Hewlett-Packard, Frito-Lay, Toyota and Marriott.