Indispensable for hospitality managers who need to communicateeffectively with their Spanish-speaking employees, this unique bookgives you the basic Spanish language skills you need at work everyday. You'll quickly learn Spanish phrases, questions, andinstructions that you can use immediately--in all the areas ofyour daily operations. This concise but comprehensive book givesyou all the tools you need:
* Common dialogues in Spanish for the full range of hospitalityoccupations, including housekeeping, restaurant, kitchen, andengineering
* Useful phrases, including greetings, introductions, time, numbers, the calendar, and more
* Position descriptions and hotel and restaurant operatingprocedures in Spanish
* Interviewing vocabulary and general personnel officedialogues
* A brief overview of Spanish grammar basics and an easy-to-usepronunciation guide
* A model Spanish-language employee manual
* Handy, English-Spanish/Spanish-English hospitalitydictionaries
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