click to view more
Contact Us! Coursebook with Audio CD: Call Center English Skills [With CD (Audio)]
by Contact Us! Coursebook with Audio CD: Call Center English Skills [With CD (Audio)]
$41.45
Description
CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
Last updated on
Product Details
- Nov 10, 2009 Pub Date:
- 9780521124737 ISBN-13:
- 0521124735 ISBN-10:
- English Language
Money Back
Love it! Use it! Reuse it!
Free Shipping
Shipping is on us
Free Support
24/24 available
