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Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement (Third)
Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement (Third)
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ISBN 9780527916527
- Published
- Jan 1992
- Language
- English
$51.23
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About this book
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.
Five-Step Problem-Solving Process
Identify the problem: Clearly state what needs improvement.
Analyze: Determine what causes the problem to occur.
- Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem.
- Test Implement: Implement these actions on a trial basis to determine their effectiveness.
- Standardize: Ensure that useful actions are preserved.
Specifications
PublishedJan 31, 1992
ISBN-100527916528
ISBN-139780527916527
LanguageEnglish
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