Workplace Counselling: A Systematic Approach to Employee Care

Hand-in-hand with the increase in the number of organizations offering counseling for their employees comes a growing demand for counselors who are skilled not only in helping the individual but also in managing the counseling process within a workplace setting. Meeting such a need, Workplace Counseling provides guidance on how to operate best in an employee counselor role and how to tackle the issues the new role raises. Author Michael Carroll presents a generic, integrative model of employee counseling, which shows how to organize, administer, and manage the entire process of individual counseling, from assessment to termination, within an organizational setting. He covers vital areas such as how to assess an organization for counseling provision, how to contract with the organization, the impact of the organization on counseling, divided loyalties, ethical dilemmas, evaluation and value clashes, and training and supervision. As organizations grow and provide new services to their employees, professionals in counseling may be called upon to administer their services in a nontraditional setting. Workplace Counseling addresses important issues that will be of special interest to not only professionals and students of counseling but those in personnel and human resources management and occupational psychology.