Original Image
click to view more

Fabled Service P

by Fabled Service P

$25.55

List Price: $30.00
Save: $4.45 (14%)
add to favourite
  • In Stock - Ship in 24 hours with Free Online tracking.
  • FREE DELIVERY by Tuesday, May 06, 2025
  • 24/24 Online
  • Yes High Speed
  • Yes Protection
Tell-A-Friend
Last update:

Description

Given the challenge to lead Nordstrom's move into Southern California, Betsy Sanders relied heavily on creating exemplary customer service and helped that region realize annual renevues of $1 billion. Delighted Customers made the company's exceptional service a benchmark, not only for other retailers but also for service and manufacturing industries. In Fabled Service, Sanders shares her secrets for creating legendary customer service through dedicated leadership.

Last updated on

Product Details

  • Jossey-Bass Brand
  • Aug 12, 1997 Pub Date:
  • 9780787909383 ISBN-13:
  • 0787909386 ISBN-10:
  • English Language
  • 9.98 in * 0.38 in * 7.09 in Dimensions:
  • 1 lb Weight: