Skip to content
Home/ How to Resolve Conflict Effectively (Leader)
How to Resolve Conflict Effectively (Leader)

How to Resolve Conflict Effectively (Leader)

by Silberman, Melvin L
No customer reviews yet ISBN 9780787973513

Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit?creating a win-win situation. How to Resolve Conflict Effectively, Leader's Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations. Specifically, participants will learn how to:

  • Get tension right out on the table
  • Figure out what's bothering the other person
  • Communicate the real, underlying concerns

About the author

Product details

Pub dateDec 1, 2004
ISBN-100787973513
ISBN-139780787973513
LanguageEnglish
Last updated 2026-05-17 06:30
$25.83 $26.00 0% off
You save $0.17 · list price $26.00
In stock soon — order now to reserve your copy
Delivery by Monday, September 14, 2026
Qty
Sign in to Add to Saved list
Free delivery on orders over $35.
15-day returns. Any reason.
Secure checkout. We never store card details.

Readers who bought this also bought

More from Training
See all
Great Session Openers, Closers, and Energizers: Quick Activities for Warming Up Your Audience and En
Caroselli, Marlene
$36.53
Games Trainers Play
Scannell, Edward E
$33.57
Even More Games Trainers Play
Scannell, Edward E
$31.35
Still More Games Trainers Play
Scannell, Edward E
$22.48
1998 Training and Performance Sourcebook
It's direct, it's practical, and every tool is reproducible. The third yearly edition of The Training and Performance Sourcebook is the preferred book of training materials for human resource development professionals because it comes from the best in the business!<p>All 40 of the top-level training tools in this collection were written and field-tested by leading training consultants and facilitators. This top-of-the-line training library gives you: <br>-- Exercises, games, and learning tasks that develop specific skills (such as personal effectiveness)<br>-- How-to implementation guides and guidelines<br>-- Assessment instruments<br>-- Innovative handouts<p>All are geared for use with individuals, teams, or entire corporate entities.
$30.38
Big Book of Customer Service Training Games
Carlaw, Peggy
$25.44