Power Etiquette What You Don t Know Can Kill Your Career

Can table manners make or break a mega-merger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely! In an era when companies are competing on the basis of service, manners are much more than a social nicety - they're a crucial business skill. In fact, good manners are good business." Power Etiquette" is a concise yet complete "manners tool kit" that tells you all the things you may or may not know (but should know) about business etiquette. It covers a wide range of subjects - ranging from casual days and tips on tipping, to gift giving and networking. And it includes valuable information on such timely topics as "netiquette" (internet and e-mail etiquette), cell phone dos and don'ts, and video and teleconferencing manners.