click to view more
Balanced Scorecard
by Balanced Scorecard
$28.65
List Price: $45.00
Save: $16.35 (36%)
Description
The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.
Last updated on
Product Details
- Harvard Business Review P Brand
- Sep 1, 1996 Pub Date:
- 9780875846514 ISBN-13:
- 0875846513 ISBN-10:
- English Language
- 9.75 in * 1.25 in * 6.75 in Dimensions:
- 1 lb Weight:
Money Back
Love it! Use it! Reuse it!
Free Shipping
Shipping is on us
Free Support
24/24 available
