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Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior

Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior

by Yorgov, Ivaylo
No customer reviews yet ISBN 9781032515069

This book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict.

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Product details

Pub dateAug 18, 2023
ISBN-101032515066
ISBN-139781032515069
LanguageEnglish
Last updated 2026-09-22 06:21
$243.54
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Delivery by Friday, October 9, 2026
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