Frontline Manager's Playbook: Turn by turn instructions for world class management!

Finally, a management book that gets to the heart of the problem and provides real-world actionable advice for "getting the job done". What limits an organization is not its operating model but its management model or in many cases, the lack thereof. That is until now! Derrick Mains nails it with his latest book by providing a tool-kit for anyone and everyone that that manages people. Practical, Relevant and Real is how I would describe one of the best books I've read for front line managers. Sophia, the unsung HERO of an all too familiar story follows the plight of an inexperienced manager that has been tossed into the deep end of the pool and expected to "figure it out". Her story draws you into her world because, at some point in our life, we have all been there. The Frontline Playbook is a must-read for any manager, that feels completely overwhelmed and unprepared for the task of people management. Great read! Kelly Ernce President PRO TECH STAFFING SOLUTIONS