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Public Transport and its Users: The Passenger's Perspective in Planning and Customer Care
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Publisher
Routledge
Published
Sep 9, 2016
ISBN-13
9781138273580

Public Transport and its Users: The Passenger's Perspective in Planning and Customer Care

No customer reviews yet ISBN 9781138273580 Routledge

This book is one of the first to examine strategies for the representation of user interests in public transport from a variety of perspectives. The authors review approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries. From this they draw important conclusions and highlight examples of good practice.

Product details

BrandRoutledge
Pub dateSep 9, 2016
ISBN-101138273589
ISBN-139781138273580
LanguageEnglish
Dimensions9.21 × 0.75 × 6.14 in
Weight1 lb
Last updated 2026-10-15 06:57
$80.34
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