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When Fish Fly Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Plac

by [Yokoyama, John, Michelli PhD, Joseph]

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Description

"You can energize your people and delight your customers by modeling the fabulous ideas that come from the World Famous Pike Place Fish Market." -- Ken Blanchard, co-author of The One Minute Manager In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.

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Product Details

  • Grand Central Publishing Brand
  • Aug 4, 2004 Pub Date:
  • 9781401300616 ISBN-13:
  • 1401300618 ISBN-10:
  • 176.0 pages Hardcover
  • English Language
  • 9 in * 1 in * 6 in Dimensions:
  • 1 lb Weight: