Regional Traffic Incident Management Programs: Implementation Guide

The objective of this document is to present a framework for developing a formal multiagency traffic incident management program, with endorsement by, participation from, and coordination by senior agency management and which includes all of the participating agencies. This document begins by presenting the case for incident management, describing the extent of the impact of incidents in the United States and how this impact occurs. It then discusses goals, objectives, and potential benefits of formal incident management programs.