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Tele-Stress: Relief for Call Center Stress

Tele-Stress: Relief for Call Center Stress

by Coscia, Stephen
No customer reviews yet ISBN 9781578200290 Routledge

Surveys indicate that 98 percent of call-center employees receive at least one stressful call each day. Irate customers are the leading cause of tele-stress. The author explains what it is, how it affects the body, and how to overcome it with commonsense strategies.

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Product details

BrandRoutledge
Pub dateJan 11, 1998
ISBN-101578200296
ISBN-139781578200290
LanguageEnglish
Dimensions0.29 × 5.98 × 9.02 in
Weight0 lb
Last updated 2026-09-10 18:31
$35.64
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