click to view more
A Practical Guide to Airline Customer Service From Airline Operations to Passenger Services
by [Law, Colin C]
$47.55
Description
A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar functions and fields can also benefit from this book. This book primarily focuses on the importance of customer service in the airline industry. This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. This textbook is for anyone seeking a successful and rewarding career in the airline industry.
Last updated on
Product Details
- Brown Walker Press Brand
- Apr 9, 2018 Pub Date:
- 9781627346931 ISBN-13:
- 1627346937 ISBN-10:
- 304.0 pages Paperback
- English Language
- 9 in * 0.64 in * 6 in Dimensions:
- 1 lb Weight:
Money Back
Love it! Use it! Reuse it!
Free Shipping
Shipping is on us
Free Support
24/24 available
