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Relentless Caring: If You Don't Give a Damn, Don't Expect Anyone Else to

by Relentless Caring: If You Don't Give a Damn, Don't Expect Anyone Else to

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Description

By delivering kindness every day at all levels of your organization and to all your customers, you will earn dedicated employees and repeat customers--and, ultimately, profitability.

This step-by-step guide details an approach to leadership focused on caring about the well-being of others.

As founder and executive chairman of MarineMax and with kindness as his True North, William H. McGill Jr. helped transform the company from a small disparate group of boat dealers into a highly profitable $2 billion global conglomerate.

In Relentless Caring, McGill shares what he's learned about how to truly care about others 24/7 and generate solid profits at the same time. Readers will learn:

  • Why having the right people in the right jobs matters

  • How to find the right team members and take care of them and their families, including providing high-quality, low-cost health care

  • Why long-term thinking is essential for success

  • Why persistence, consistency, and risk are essential for growth

  • Why investing in basic tools like personality profiling and a structured hiring and promotions system contribute to making the right decisions

    Relentless Caring is a practical playbook for "managing from the heart"--tirelessly delivering goodness and kindness to your team members and to customers to build strong loyalties that can buoy your organization even in the most challenging economic waters.

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    Product Details

    • Mar 5, 2024 Pub Date:
    • 9781637744727 ISBN-13:
    • 1637744722 ISBN-10:
    • English Language