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IT Service Management Support for your ITSM Foundation exam

by [Sansbury, John, Brewster, Ernest, Lawes, Aidan, Griffiths, Richard]

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Description

Covering the latest thinking in IT service management, this new edition provides a comprehensive introduction for those preparing for their ITSM foundation exam.

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Product Details

  • BCS, The Chartered Instit Brand
  • Mar 21, 2016 Pub Date:
  • 9781780173184 ISBN-13:
  • 1780173180 ISBN-10:
  • 225.0 pages Paperback
  • English Language
  • 9.61 in * 0.51 in * 6.69 in Dimensions:
  • 1 lb Weight: