Shut Up and Listen: A Brief Guide to Clinical Communications Skills

This concise guide to clinical communication develops a range of communication skills transferable across disciplines and is ideal for students and practitioners of all health professions, including doctors, nurses, midwives, health visitors, vets etc. It is also a useful revision aid for medical students. The book contains excellent practical advice on essential topics such as breaking bad news, dealing with aggressive and violent patients, discussing sensitive issues and helping patients with difficult decisions.