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An unread, unused copy: no writing or highlighting, and no missing or damaged pages. Every book we sell is brand new, including our lowest-priced titles.
This book examines why conflicts arise and provides strategies for dealing effectively with relationships in the workplace. This is a practical guide with a section on harassment at work and what to do if conflict persists. It focuses on: rules of relationships; aspects of leadership and gender; personality and age differences; the role of our own beliefs and assumptions.