Transforming Products Into Services: Time to Cross the Rubicon

The future of manufacturing lies not in what we make but in the value we create. In this wonderfully engaging book, the author draws upon a lifetime of practical experience and insight gained from running one of the UK's largest and most successful manufacturer captive leasing firms to show how to transform to this way of thinking.

Servitization is a key to unlock the door.

The shift from from just making, selling and supporting products to implementing Servitization, including the provision of advanced services, outcome based contracts, pay-per-use and 'X-as-a-Service (XaaS)' contracts is the key to unlocking the door.

Aims of the Book

Find profitable ways to defend against the increase in supply of low-cost, high quality manufactured goods that are seeking replacement markets caused by the 'Great Global Tariff Reset'. Find profitable ways to provide Advanced Services to Customers by using the profusion of data now coming from equipment telematics (IOT) Find profitable ways to grow by seeking innovative and rewarding opportunities emerging from the onward march of Net Zero caused by government and, in particular, non-government actors. Drive internal culture change that is key to embracing Servitization through proven models and techniques Achieve the special edge when Manufacturers and Leasing firms join forces to deliver beyond the mere performance of equipment into the real value-added outcomes that today's Customers demand.

The Race is On

The race is on to capitalise on these changes. The winners will create extra beneficial services for their Customers and increased returns for both parties. The losers will likely be left to fight a losing battle against incredibly low-priced commodity goods which means facing up to the question "Are we really going to try to out-discount low-cost foreign manufacturers?"