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Service Design: From Insight to Implementation

by Service Design: From Insight to Implementation

$55.31

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Description

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

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Product Details

  • Rosenfeld Media Brand
  • Mar 13, 2013 Pub Date:
  • 9781933820330 ISBN-13:
  • 1933820330 ISBN-10:
  • English Language
  • 9 in * 0.46 in * 6 in Dimensions:
  • 1 lb Weight: