People Are Messy: Notes From Inside Organizations

Every organization has an official version of itself. Then there is what actually happens.

People Are Messy: Notes from Inside Organizations is a book of observations about organizational life at every level - from the front line to the boardroom, from headquarters to the field. It captures what is rarely said out loud: the unspoken rules, the private calculations, the moments of courage and those of compromise.

Not a framework. Not a fix. Just the truth, plainly stated.