Perfect Employee Journey and Experience: Building Long-Term Employee Loyalty, Boosting Satisfaction,

In times of skilled-labor shortages, excellent recruiting alone is no longer enough to attract new employees. To be successful in the long term, companies depend on loyal and engaged employees. This professional book introduces the most important elements of the Employee Journey - from pre-boarding to offboarding - and explains how leaders within organizations can create and firmly anchor a successful employee experience.

Numerous concrete recommendations for action, checklists, practical examples, and metrics/KPIs enable quick implementation in one's own practice. A special focus is also placed on the topics of New Work and hybrid/remote work. The book shows how current insights and trends can be integrated into the Employee Journey, thereby fostering strong employee loyalty and satisfaction. This practice-oriented guide is aimed at HR managers and all leaders who want to actively shape the transformation toward a human-centered organization.

Contents

• Fundamentals of the Employee Journey
• The Pre-Boarding Phase
• Onboarding - The Foundation for Employee Retention
• The Employee Retention Phase
• The Development Phase
• The Exit / Offboarding Phase
• Future Perspectives
• The Impact of New Work / Home Office / Remote Work on the Individual Phases of the Employee Journey