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AI-Driven Service Owner: ITIL vs Technology Radar: The impact of AI on IT Service Management
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AI-Driven Service Owner: ITIL vs Technology Radar: The impact of AI on IT Service Management

No customer reviews yet ISBN 9783911677073
Published
Feb 2026
Language
English
$43.62 $50.00 12% off
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Brand New

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About this book

With clear explanations, practical frameworks, and a focus on real business outcomes, this book empowers you to move from reactive adoption to proactive strategy, ensuring your IT services deliver genuine value in an AI-driven world.

Easily grasp the impact and value of AI relevant innovations via the "Thoughtworks Tech Radar" wich is applied to a the well known field of IT Service Management i.e. ITIL Practices.

A map defines what's out there, a map defines all the options where you could go, a map provides an lightweight overview of a complex reality around us: This books aims to provide a map for the thrilling journey to great services navigating all the every-changing and amazing AI opportunities around.

Specifications

PublishedFeb 22, 2026
ISBN-103911677073
ISBN-139783911677073
LanguageEnglish

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