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An unread, unused copy: no writing or highlighting, and no missing or damaged pages. Every book we sell is brand new, including our lowest-priced titles.
With clear explanations, practical frameworks, and a focus on real business outcomes, this book empowers you to move from reactive adoption to proactive strategy, ensuring your IT services deliver genuine value in an AI-driven world.
Easily grasp the impact and value of AI relevant innovations via the "Thoughtworks Tech Radar" wich is applied to a the well known field of IT Service Management i.e. ITIL Practices.
A map defines what's out there, a map defines all the options where you could go, a map provides an lightweight overview of a complex reality around us: This books aims to provide a map for the thrilling journey to great services navigating all the every-changing and amazing AI opportunities around.